FAQs

Sownloader supports Sing! Karaoke, Magic Piano, Autorap, Guitar!, Yokee Karaoke and video Performances.

You can always choose the type of file wanted in the save dialog. There you have the opportunity to save a video file as .m4a or .mp3. You can also save an audio file as .mp3 or .m4a. Since version 7 you also have the option to afterwards convert the file in the menu “Extra”, where you can find the newly introduced converter

Until version 7.2 you found the MarvinKleinMusic favourites with a right-click in the address bar. In the later versions you can do this via the “Extra” menu.

Yes, Sownloader is for free and will always be. This Program is meant to improve the experience with Smule for the whole community.

Contact our support via e-mail whenever you want. Please attach the log file from Sownloader due to the fact that this will help us to analyse the problem. You can find the log file in the same register as Sownloader (sownloader.log). Please keep in mind that we can react to e-mails only in German and English E-Mail: support@sownloader.com

Before an URL is available, Smule has to revise the Performance first. to make this work, just click on the player in the web browser. Once the performance is processed, reload the page. If there still is the same problem check if there is an update available for Sownloader.

You can support Sownloader in two different ways. 1. Link Sownloader in your posts in social networks to raise its degree of familiarity. 2. Donate via PayPal to support the development of Sownloader. All donations are used for Sownloader and the YouTube-Channel MarvinKleinMusic.

Sownloader Web only supports recordings, which were created with Smule apps. Other websites like YouTube will not work and are not supported by Sownloader Web.

No, you can download as many recordings as you want.

Not yet, but we are already working on it.

To save the file with another name, you just have to do a right click on the particular button. Depending on your browser you will have the opportunity to save your file as you like.

We save the URL, the time of the download and the hash number for statistical purposes and to prevent inappropriate content.

To provide the URL in order to download the recording, Sownloader Web needs to identify the performance first. This may fail due to several reasons.

1. The recording has been deleted or set to private by the user.
2. The Smule webserver is currently not available, or is very busy.
3. The recording has not been rendered by Smule yet.
4. An invalid URL has been entered.

If the recording has not been rendered by Smule yet, then you first have to open the recording in your web browser and start it in the player. Smule should automatically start rendering the recording.

To download the song on mobile devices, the native browser of the operating system must be used.

For iOS, downloads will only work with Safari on iOS 13 or later. Integrated web browsers, such as the one in Facebook, are not supported.